Full control of monitoring what matters to you.

Do you need frequent or recurring real-time monitoring of shipment journeys? With FedEx SenseAware Subscription, you’re in control. You manage the devices, using them as often as you want and customizing each journey to give you the real-time data you need about your package.

With a one- or two-year contract and a monthly fee, Subscription service puts the power of SenseAware enhanced shipment monitoring in your hands. Watch how SenseAware lets you monitor your shipment in real time.

Features and benefits

FOR A MONTHLY FEE,* YOU’LL GET:

Unlimited use of your devices*

Coverage to 20+ countries and 90+ airlines

Dashboard to program and monitor journeys 24/7

Ability to set journey parameters, alerts, and user access

Real-time alerts if a shipment is compromised

Automatic archiving of data to customer portal

Access to data and downloadable reports for duration of contract

WHAT’S NOT INCLUDED:

Transportation cost for the shipment

International duties and taxes (your responsibility)

Use of temperature probe (available for a fee) — required for temperatures between -200º C and -20º C

NIST validation (available for a fee)

Proactive monitoring by FedEx (available for a fee**)

Journey programming by FedEx (available for a fee**)

*Pricing depends on length of contract and number of devices needed.
**Sign up for SenseAware Journey Setup & Monitoring to receive these services.

Ready to subscribe?

If unlimited enhanced monitoring and full control are important to your business, reach out to us about a subscription! (If you have one-off or infrequent needs and want us to handle everything, see if FedEx SenseAware Single Journey would work for you.)

To help you set up a contract that works for you, we’ll need to know:

Man with a headset on looking at a computer screen in an office.
  • What you need to monitor (temperature, location, etc.)
  • How frequently you’ll need monitoring
  • Locations of importance
  • How frequently you’ll ship (daily, weekly, monthly)

How it works

We train your team. Once a contract is in place, SenseAware experts will walk you through everything you need to know to program journeys to your exact needs.

We provide devices. You receive an agreed-upon number of devices, which are yours to reuse as often as you want.

Program the journey. Set up the details of your journey, including what to monitor, geofences, journey participant access, and alerts. (Journey details can be reused for similar shipments.)

Power up and place the device. Turn on the device and place it in the package. Be sure to provide return packaging if needed.

Monitor. You and the journey participants can view location and environmental indicators of your shipments in real time through the FedEx SenseAware customer portal.

Reset and reuse. Have the device returned, recharge, and use in your next journey.

Ready to subscribe?

If unlimited enhanced monitoring and full control are important to your business, reach out to us about a subscription! (If you have one-off or infrequent needs and want us to handle everything, see if FedEx SenseAware Single Journey would work for you.)

To help you set up a contract that works for you, we’ll need to know:

Man with a headset on looking at a computer screen in an office.
  • What you need to monitor (temperature, location, etc.)
  • How frequently you’ll need monitoring
  • Locations of importance
  • How frequently you’ll ship (daily, weekly, monthly)

Can you benefit from real-time data from inside your shipment?

You have specific reasons for needing advanced monitoring — that’s why we don’t just offer a one-size-fits-all solution. You can use SenseAware to monitor what matters to you. Learn about our three main areas of expertise.

Keep a close eye on valuable shipments that need extra protection.

Get extra peace of mind about the condition of sensitive contents.

Know exactly where your shipment is with precise, real-time route monitoring.