SenseAware powered by FedEx is just the latest example of how the package delivery giant is working to ensure its customers’ shipments arrive “intact and on time,” the company’s standard for excellence. Chris Swearingen, marketing manager, vertical market development of SenseAware by FedEx, talked about the solution during his ITEXPO (News - Alert) keynote today in Miami.

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First Deployed to Health Care and Life Sciences Industries, Now Available to All Customers

MEMPHIS, Tenn., Jan. 23, 2012—FedEx Corp. (NYSE: FDX) has announced it is expanding the availability of its SenseAware℠ powered by FedEx service which provides customers with near real-time tracking and increased visibility into their shipments.

First announced in November 2009, the next-generation information service was initially available to customers in the healthcare and life sciences industries. Now it is available to customers in all industries—such as aerospace, the arts, financial institutions and more—who can benefit from this added level of visibility and monitoring.

SenseAware℠ is a comprehensive tracking service that provides near real-time data about customer shipments and the ability to share that information collaboratively with business partners. A multi-sensor device, deeply integrated with a powerful web-based application, enables customers to stay connected to their shipments. The SenseAware service can provide:

• The shipment's current location
• Accurate temperature readings
• When a shipment is opened or if the contents have been exposed to light
• Relative humidity and barometric pressure readings

SenseAware can be easily adopted without infrastructure or large managed-service commitments. The added flexibility of the SenseAware device enables it to be used for single shipments or with large palletized shipments. Customers simply set up a shipment in the SenseAware application and place the activated device in the package before shipping.

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Check out Dr. Christelle Laot's blog post describing how to decrease legal risks in the medical supply chain.

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SenseAware^SM powered by FedEx continues to improve thanks to customer-driven feedback. To give customers additional transportation and intervention options, SenseAware has added FedEx Custom Critical® Solutions as a transportation provider.* From expedited, exclusive-use ground and air services to temperature control and increased security, FedEx Custom Critical delivers. This transportation provider specializes in same-day and overnight delivery of critical freight.

Here are some of the flexible FedEx Custom Critical transportation solutions that may be beneficial to you as a healthcare and life science customer:

White Glove Services
For shipments requiring extra care in handling, temperature control and specially equipped vehicles

Secure Transport Solutions
Customers can add layers of security to their shipments in addition to SenseAware, including SecureComm, a command center that provides enhanced monitoring and security intelligence.

Air Expedite
An array of expedited air freight solutions to meet any critical delivery time

This latest SenseAware feature provides additional transportation options as well as a greater ability to respond if an unexpected situation occurs. For more information about FedEx Custom Critical solutions, visit customcritical.fedex.com or to enable Custom Critical within your SenseAware application, contact your SenseAware Consultant.

*Use of FedEx Custom Critical requires a separate contract. FedEx Custom Critical intervention services are only available on FedEx Custom Critical shipments.

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Click the video to watch a short overview of SenseAware^SM powered by FedEx, and learn how it can impact your business.

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SenseAware continues to improve thanks to customer-driven feedback and a process we call "co-creation." Customers can now measure and monitor humidity and barometric pressure in near real-time with SenseAware. Not only is this extended visibility useful during a sensitive shipment but also for even more accurate monitoring of storage, packaging and manufacturing facilities where a controlled environment is critical.

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In order to give customers yet another layer of shipment visibility and control, SenseAware .has made FedEx Priority Alert® intervention services for FedEx Priority Overnight® and FedEx First Overnight® shipments easier to use.* When a customer uses this intervention service, FedEx Priority Alert team members will automatically monitor shipments right along with the customer — receiving alerts and intervening when necessary.

*Use of FedEx Priority Alert requires a separate contract.

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